Gymnastics Australia (GA) is committed to providing members with the highest levels of membership service. This includes protecting members’ privacy. GA is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of an individual’s personal information.
The aim of these laws is to ensure that organisations handle personal information responsibly and provide a consistent approach to its collection, use and disclosure. These laws also give the individual rights such as access to their personal information and the ability to correct it, if needed.
2. WHAT IS PERSONAL INFORMATION?
"Personal information" is information or an opinion (including information forming part of a database), whether true or not, and whether recorded in material form or not, about an individual whose identity is reasonably apparent, or can be reasonably ascertained, from the information or opinion.
GA collects personal information in order to properly and efficiently carry out its functions, including to provide you requested products and services, and to facilitate the provision of marketing and promotion services that may be of interest to you.
GA uses personal information only for the purposes for which it was provided and for directly related purposes (unless otherwise required by or authorised under law). We may state a more specific purpose at the point we collect your information.
If you do not provide us with the information that we request, we may not be able to provide you with our products or services.
3. WHAT PERSONAL INFORMATION DOES GA COLLECT?
The information collected by GA about a particular person will vary depending on the circumstances of collection. It may include, but is not limited to, a person's contact details (name, email and/or postal address, phone number), date of birth, gender, credit card details, driver's licence number, passport number, insurance details, employment history, working with children checks, police checks, qualifications or communication history with GA.
3.1 Sensitive Information
If it is reasonably necessary in the circumstances, GA may also collect sensitive information (which is a type of personal information) such as your medical history, nationality or disability backgrounds.
4. HOW GA COLLECTS PERSONAL INFORMATION
To deliver and enhance the services offered by Gymnastics Australia, certain personal information is collected. GA collects personal information from individuals when an individual:
• registers an affiliated club
• registers to become an affiliated athlete or an affiliated technical member
• joins a club and their details are entered into GA's national database by the club
• participates in any program, activity, education course, competition or event run by GA or a GA affiliate
• purchases merchandise, event tickets, products or services from GA or a GA affiliate
• requests information from GA, or contacts GA via email, telephone or mail or engages with GA via social media
• participates in a GA survey
• accesses the GA website
• is elected or appointed to the Board or a committee of GA; or
• applies for employment or a committee or volunteer position with GA or a GA Affiliate.
Personal information may also be collected where GA is required to do so by law (for education, child protection, work health and safety laws, charitable collections, medical treatment or other legislation in Australia).
4.1 Providing information
If you do not provide some or all of the information that we request from you, this may affect GA's ability to communicate with you or provide the requested products or services.
By not providing requested information, you may jeopardise your ability to participate in programs or competitions or apply for employment or volunteer positions with GA or a GA Affiliate. If it is impracticable for GA to deal with you as a result of you not providing the requested information or consent, GA may refuse to do so.
4.2 Collection from third parties
GA or a GA Affiliate may collect personal information regarding a child from the parent or other responsible person associated with that child.
In some circumstances, GA collects information from GA Affiliates or other third parties.
Examples of such third parties could include, without limitation, the Australian Sports Commission, the Australian Sports Anti-Doping Agency, the Australian Institute of Sport, state associations, international gymnastic associations, non-affiliated gymnastics organisations or government and law enforcement bodies as required by law.
4.3 Information storage and protection
Gymnastics Australia stores personal information on a computer database. The personal information may be held in both paper file and computer file form. GA has implemented measures of a reasonable nature to ensure that all personal information is securely stored from misuse, loss and unauthorised handling.
Much of the information we collect from and about our members is added to GA's membership database. When your information is entered into GA's membership database, the information may be combined or linked with other information held about you.
Security of personal information is important to GA. GA has taken steps to protect the information we hold from misuse, loss, unauthorised access, modification or disclosure. Some of the security measures GA uses includes strict confidentiality requirements of our employees, volunteers, GA Affiliates and service providers, security measures for system access and security measures for our website.
5. HOW GA USES PERSONAL INFORMATION
1. verify your identity;
2. complete background checks;
3. research, develop, run, administer and market competitions, education courses, programs, activities and other events relating to gymnastics;
4. research, develop and market products, services, merchandise and special offers made available by us and third parties;
5. respond to emergency situations involving or requiring medical treatment;
6. administer, manage and provide you with registration and access to GA's website;
7. keep you informed of news and information relating to various gymnastics events, activities and opportunities via various mediums;
8. Internal accounting and administration; and
9. Regulatory reporting and compliance.
GA may use health information to ensure that programs or tours we operate are run safely and in accordance with any special health needs participants may require. Health information may also be kept for insurance purposes. In addition, we may use de-identified health information and other sensitive information to carry out research, to prepare submissions to government, or to plan events and activities.
If GA sends any information about services or products that is not required, or that you do not want disclosed to any other organisation (including related organisations), you can advise GA accordingly by writing to GA’s Membership Administrator.
6. WHEN WE DISCLOSE PERSONAL INFORMATION
GA may disclose your personal information to a range of organisations which include, but are not limited to:
1. GA Affiliates and other organisations involved in gymnastics programs in Australia;
2. companies we engage to carry out functions and activities on GA's behalf, including direct marketing;
3. our professional advisers, including our accountants, auditors and lawyers;
4. our insurers;
5. relevant sporting bodies such as the Federation Internationale de Gymnastique (FIG), Australian Sports Commission, the Australian Sports Anti-Doping Authority, Australian Institute of Sport, various other National Gymnastics bodies, various National and state sporting bodies, competition/event management companies, Federal and State Departments of Sport amongst others; and
6. in other circumstances permitted by law.
In some circumstances personal information may also be disclosed outside of Australia, for example, information disclosed to the FIG or International Gymnast magazine. In such circumstances, GA will use our best endeavours to ensure such parties are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are suitably similar to the Australian Privacy Principles.
When you provide GA with personal information about other individuals, GA relies on you to make the individual aware that the information has been provided to GA and for what purpose and to whom it may be disclosed and also how they can access their information. This is extremely important for Club owners providing the personal information of their members in GA’s national database.
6.1 Direct marketing
We will use non-sensitive personal information to provide better services and for marketing purposes (including disclosure of such information to service providers).
If you do not wish to receive e-mail, SMS or posted offers from GA, you may opt-out by using the link provided. Alternatively, you may advise us at any time by contacting the GA Privacy Officer via the contact details set out in this policy.
6.2 Other disclosures
In addition, GA may also disclose personal information:
1. with your express or implied consent;
2. when required or authorised by law;
3. to an enforcement body when reasonably necessary; or
4. to lessen or prevent a threat to an individual or public health or safety.
6.3 GA's website
When you visit the GA website, our systems may record certain information about your use of the site, including the web pages visited and the time and date of visit. GA uses this information to help analyse and improve the performance of our website.
Websites linked to the GA website are not subject to GA's privacy standards, policies or procedures. GA cannot take any responsibility for the collection, use, disclosure or security of any personal information that you provide to a third party website.
7. ACCURACY OF PERSONAL INFORMATION
GA takes reasonable steps to ensure that whenever personal information is collected or disclosed, it is accurate, complete and up to date.
8. ACCESS TO PERSONAL INFORMATION
You have a right to access your personal information, subject to some exceptions allowed by law. You can gain access to your personal information by contacting Gymnastics Australia as set out below. You may also advise GA at any time about possible breaches of privacy, or inaccurate, incomplete personal information that may have changed.
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly.
We encourage you to regularly review and update your personal information. We will respond to your request for access within a reasonable period. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will correct it.
9. RESOLVING PRIVACY ISSUES AND COMPLAINTS
Any issues or complaints in relation to the collection, use, disclosure, quality, security of and access to your personal information may be made to the GA CEO as follows:
Email: [email protected]
Phone: (03) 8698 9700
We will respond to your complaint within a reasonable period, and try to resolve your complaint for you. If we are unable to resolve your complaint or you are unhappy with the outcome, you can contact the Office of Australian Information Commissioner via its enquiries line 1300 363 992 or website http://www.oaic.gov.au/ to lodge a complaint.
For further information on GA's management of personal information, please contact GA’s Membership Administrator.
10. CHANGES TO THE POLICY
Changes to this policy may be submitted by GA Staff for review and approval by the GA CEO. Once a change has been approved, the policy will be updated in the official GA policy register and on the Intranet and circulated to the relevant parties.
In addition, Gymnastics Australia is committed to ensuring all policies are up-to-date and reflect current practices. The latest review date is recorded at the beginning of each policy.
Last updated 6 April 2014.